We often get asked about various free software products on the market and how they compare to their paid competitors. While we won't dig into reviewing individual products here, I thought it would be beneficial to our clients that they understand the pros and cons to using their favorite free products.
InfoTECH Backup & Recovery: Online, Secure, Available
We've already seen a tropical storm and forcasts for the Gulf are predicting a busier-than-usual hurricane season. You may have also caught our earlier post "Hurricane Season is Here" which details the importance of using a backup solution that stores your data in geographically dispersed and secure locations.
InfoTECH is proud to announce that we now provide this important service directly to you, our valued client! InfoTECH Backup & Recovery is a full-featured backup utility that securely encrypts and transmits your critical data to high-availability datacenters.
InfoTECH is proud to announce that we now provide this important service directly to you, our valued client! InfoTECH Backup & Recovery is a full-featured backup utility that securely encrypts and transmits your critical data to high-availability datacenters.
How Firewalls Protect Your Business
Almost everyone will have heard about Firewalls on their computers, but many are confused by what they are and the function they perform.
What is a firewall?
In construction, a firewall is a "fire-resistance rated wall assembly intended to slow the spread of fire from one side to the other."
So how does this relate to computers? Well, the idea of the firewall was based on the construction-type of firewall when looking at network security.
In IT, a firewall is a "dedicated appliance, or software running on a computer, which [...] denies or permits passage based on a set of rules/criteria".
Of course we will be talking about firewalls in the IT sense and suggest that you look towards a builder contractor from your local Better Business Bureau should you require any other sort of firewall!
In construction, a firewall is a "fire-resistance rated wall assembly intended to slow the spread of fire from one side to the other."
So how does this relate to computers? Well, the idea of the firewall was based on the construction-type of firewall when looking at network security.
In IT, a firewall is a "dedicated appliance, or software running on a computer, which [...] denies or permits passage based on a set of rules/criteria".
Of course we will be talking about firewalls in the IT sense and suggest that you look towards a builder contractor from your local Better Business Bureau should you require any other sort of firewall!
Windows XP End of Life
Come October 22nd, 2010, one of Microsoft's most venerable operating systems, Windows XP, will no longer be sold to consumers. There is often a lot of confusion surrounding the phase out of a major OS, and Windows XP is no exception. Let's look at a few aspects of Microsoft's life cycle program and how it will affect your business.
InfoTECH Welcomes IT Specialist Jon Jeffels
InfoTECH Solutions is very proud and excited to announce that we have once again added another skilled IT professional to our growing staff! Jon Jeffels joins InfoTECH Solutions as an IT Specialist in the Lake Charles area and will serve clients across southern Louisiana.A native of Norwich, England, Jon brings to the firm over 14 years of experience in various IT disciplines, including network and systems engineering, software development, project management, database administration, disaster recovery and service desk support. Jon is certified in IT Service Management with the ITIL Foundation and has an extensive background in service delivery and support.
With a broad understanding of the Information Technology field and a proven track record of client satisfaction, Jon was a perfect fit to join our team of dedicated IT Specialists.
Jon lives in Lake Charles with wife Christi and 7-month old son Benjamin. Outside of work, he is a member of the British Computing Society and enjoys hiking, geocaching, and photography.
InfoTECH would like to welcome Jon's family into ours and we look forward to the contributions he will be making helping us provide the best IT solutions and service to businesses in Louisiana!
Monitor and manage your IT support from InfoTECH
Ever wish you could cut to the chase and manage your own tickets within our support system? Well it just so happens you can! Using our Client Access Portal you can submit service requests, monitor their progress, add notes for our support team, and review closed tickets.
Protecting your inbox & PC from spam
Junk e-mail, like its paper counterpart, is a staple of the messaging systems in place today. In fact, it's estimated that 90% of all incoming mail traffic in North America is spam. That's a lot of trash!
Lucky for us, some very intelligent applications called spam filters, or more generally e-mail filters, are able to detect and purge a majority of this from most inboxes. However, spam filters, like any other heuristics-based scanner, are never 100% effective at detecting unwanted e-mails. On top of that, spammers are constantly developing new tactics for getting you to open that e-mail.
So how can the average computer user hope to defend themselves? Like anything else in the computer world: with knowledge! Here are some of the top guidelines for avoiding spam:
Lucky for us, some very intelligent applications called spam filters, or more generally e-mail filters, are able to detect and purge a majority of this from most inboxes. However, spam filters, like any other heuristics-based scanner, are never 100% effective at detecting unwanted e-mails. On top of that, spammers are constantly developing new tactics for getting you to open that e-mail.
So how can the average computer user hope to defend themselves? Like anything else in the computer world: with knowledge! Here are some of the top guidelines for avoiding spam:
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